**Refund Policy: EthnoGene.com does NOT generally allow returns or refunds (unless our system is down, we are backlogged, etc). You will receive the report in your inbox within 1-15 business days, sometimes earlier depending on customer volume. Please contact the site administrator regarding any questions.
TERMS AND CONDITIONS
TERMS OF SERVICE
IMPORTANT: THIS SITE IS FOR INFORMATIONAL AND RESEARCH PURPOSES ONLY
By accessing and using this service, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.
TERMS, CONDITIONS, & GUIDELINES FOR USE OF EthnoGene.com.
Terms of Consent
You have your genetic data and you want to have your data evaluated by the EthnoGene.com team. Before you consider our service, we want to tell you a few things about EthnoGene.com, make sure you know what analysis is being done, what it will entail, and what data is being collected. We thank you for considering our service.
Information you post will not be considered copyrighted or otherwise protected from use by anyone else.
EthnoGene.com is a place where you can learn more about your genome. The website is run by the EthnoGene.com team and is based in the United States. The purpose of EthnoGene.com is to enable you to learn more about your DNA by using our own set of algorithms to compare information within your DNA data file to reference points representing reference populations within our data set. Our goal is to help members interpret their DNA data file by using a significant array of data points from our reference populations and associated information. From its inception, our collection of reference data has gradually expanded and we now have reference points for most major ethnic groups across the world. Our algorithms and reference data set have been in a constant state of development, and now allow for predictive and speculative matches to ethnic groups as well as regions within countries.
We want to deliver you as many specifics as possible about information found after assessing your genome. We are committed to accuracy; however, due to the nature of human migration throughout the centuries, your genes may match more closely to other populations than the ones you were expecting. Thus, this process entails a high degree of inaccuracy. Heritage information inferred from examining the genome is most accurate on the continental level, and is always uncertain on a more specific regional or ethnic level. For example, your family may have been living in Italy for 15 generations, but due to migration to and from Italy from surrounding countries during that period of time, your DNA may bear strong resemblance to modern day French, Balkan, Greek, North African, or Southwest Asian populations. This is inevitable, but we will try to make your report as accurate to the best of our ability.
After you provide consent, your participation consists of inputting the required information and uploading your genetic data to EthnoGene.com. We will use our programs and database to gain insight into the information indicated by your data file. This information is used to construct an approximation of your ancestry. A report is emailed back to you within 1-15 business days. Upon emailing the report, we delete your raw DNA data file from our servers.
We pledge the following guidelines:
We strive to keep your information confidential. After generating your report, your raw DNA data is immediately deleted from our servers and your report will be deleted after 20 days.
We will never sell your data to any third parties.
We may release your information if required to do so by law, or if such action is necessary to comply with state or federal laws or respond to a court order, subpoena, law enforcement or regulatory request, or search warrant.
Code of Conduct
You agree not to use EthnoGene.com to promote hate, discrimination, or violence towards groups or individuals based on race, ethnicity, religion, sexual preference, gender, age, health data, income, or family heritage or to use EthnoGene.com for any illegal activity. We reserve the right to delete user profiles, data and user access at our discretion.
There are no physical risks in entering your raw DNA data into EthnoGene.com but there may be information risks.
We are going to provide you with information about your possible ancestry. You might learn unexpected findings about you or your family. These can include finding a certain ethnic heritage, or a hint towards a non-paternity event in your family *(note: we are NOT a paternity test) However, keep in mind that these results are not guaranteed to be accurate.
As stated above, we will do our best to protect the information you provide to us. Despite our efforts, we cannot guarantee that your identity and/or data will never become known, which could have significant implications in some scenarios. We estimate that the risk for such a confidentiality breach is low but not zero.
I have read all of the presented information about EthnoGene.com. All my questions about the report and my part in it have been answered. I understand that my participation is voluntary and I freely consent to everything outlined in the Privacy Statement and Terms and Conditions.
I expressly authorize the collection, processing, use, and disclosure of my data for use as indicated in the Confidentiality section.
I confirm that the data submitted to EthnoGene.com belongs to me or that I was explicitly authorized by the data owner to submit it on his or her behalf.
I understand that the information served by EthnoGene.com is only for informational purposes.
I understand that EthnoGene.com has the right to change the terms of this consent in the future.
By accepting the terms of this consent form I have not given up any of my legal rights. I am free to withdraw my consent at any time and free of charge without providing a reason.
We will never sell your data.
We have never received a subpoena, court order or any other legal request so far.
We have no conflict of interest: we pay with our own money for the platform, we use our own time to develop, we are not affiliated with any organization or endorsed by any organization.
We erase your DNA file immediately after sending you the DNA report. The DNA report is deleted from our servers 20 days after generation.
EthnoGene.com strives to uphold the privacy of our users. Should you have any questions about this policy or our practices, please contact us.
What personal information we collect
EthnoGene.com collects your personal information online only when you voluntarily provide it to us. We collect the following information only if you purchase a report: your first name, raw genome data, and your email address.
How We Use Personal Information That We Collect Online
We will use your raw genome data within EthnoGene.com to provide you with personalized information regarding your genome. The raw genome data file that you upload is deleted immediately after the genetic report has been generated. We delete the email addresses of our customers 90 days after purchase. We do not send the customer anything aside from the report, and your email will never be given to third parties for marketing purposes. We will not disclose or sell any personal information to any third party unless we are legally required to do so, for example, in response to a subpoena, court order or other legal process. We have never received a subpoena, court order or any other legal request so far.
How We Protect Information Online
We exercise great care to protect your personal information. All traffic is encrypted via https and your upload is temporarily stored, encrypted, in a well protected server. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via email since we have no way of protecting that information until it reaches us since email does not have the security features that are built into our website.
From time to time, we may change this privacy statement. For example, as we update and improve our services, new features may require modifications to the privacy statement. Accordingly, please check back periodically.
EthnoGene.com Collection and Use of Information
When you register on EthnoGene.com, we collect your name and email address to process your registration. EthnoGene.com will only collect your personal information if you provide it to us voluntarily. If you are located outside the United States, you consent to the storage, processing, and transfer of your personal information outside your country.
In addition, we automatically collect certain information regarding visitors to our Site, including information about your equipment, browsing actions, and usage patterns. The information we collect automatically is statistical data and does not include personal information. We use this information solely for internal purposes, such as to improve our Site.
Our Site may use third party tools to help us understand, in aggregate, the age, gender and interests of Site visitors. These tools do not reveal to EthnoGene.com your name or other identifying information. EthnoGene.com does not combine the information collected through use of these tools with personally identifiable information. The information received from these tools is used only to improve our Site and the type of information displayed to Site visitors so we can better serve those interested in EthnoGene.com.
We may disclose your Raw Data, personal information, and/or Genealogy Data if it is necessary to comply with a legal obligation such as a subpoena or warrant. We will attempt to alert you to this disclosure of your Raw Data, personal information, and/or Genealogy Data, unless notification is prohibited under law.
EthnoGene.com's products and services are not intended for children under the age of 13. EthnoGene.com does not knowingly collect any information from children. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
EthnoGene.com exists to provide a service for ancestral heritage determination and research purposes and consists of an analysis team. We have gradually expanded our reference data set to include populations from across the planet and use our own reference database and software for customer DNA analysis. Users participating in this Site consent that data from their DNA file will be referenced against data from reference data sets to generate ancestral information and information associated with genetic markers solely for the purpose of generating an accurate report.
Raw DNA Data Provided to EthnoGene.com
When you upload Raw Data to EthnoGene.com, you agree that the Raw Data is one of the following:
Your DNA, DNA of a person for whom you are a legal guardian; DNA of a person who has granted you specific authorization to upload their DNA to EthnoGene.com (and subsequently, authorization to compare your DNA data with reference data sets); DNA of a person known by you to be deceased.
By registering for EthnoGene.com and using the Site, you agree that you will not upload Raw Data that does not satisfy one of these categories. If you have previously uploaded Raw Data that does not satisfy one of these categories, you hereby agree that you will remove it immediately.
EthnoGene.com will not be responsible for any Raw Data provided to EthnoGene.com in violation of this Policy. Violators of this Policy will have their Raw Data or other personal information deleted without warning, their access will be blocked, and/or other remedial steps may be taken, including any legal action allowed under law.
Although EthnoGene.com has established a secure and reliable Site, the confidentiality of any communication, material, or personal information provided to EthnoGene.com via the Site or email cannot be guaranteed.
The original Raw DNA you provide to EthnoGene.com is not kept in its original form. It is converted to a form that makes it more efficient for the software to perform comparisons. Although the Raw DNA is not encrypted in the usual sense of the word, it would be very difficult for a human to manually parse this. Original uploaded files are deleted from the Site servers soon after they are processed.
Direct access to your data file is available to EthnoGene.com's analysis team.
Information such as Raw Data and submitted information may be stored as an archive copy as part of a backup or recovery plan. When a registered EthnoGene.com user deletes or requests deletion of Raw Data and/or submitted information, copies of that information stored in an archive copy will be deleted upon storage of an updated archive copy, no later than 20 days after the user request.
Everybody who registers with the Site must provide a valid email address for the principal contact. This allows EthnoGene.com to contact them if necessary. It also provides a mechanism to verify your identity if you want to contact EthnoGene.com. You agree to keep your log-in information secure, and to keep your email address up to date.
Your email address and name (or alias, if provided) will be displayed to the Site staff along with your Raw Data. Some users obtain an email address separate from their primary email for this purpose.
In order to access the report based on your raw DNA data uploaded to our site, you are required to provide a one time payment via our third party secure processors PayPal or Stripe in exchange for the assessment service. EthnoGene.com is not responsible for any information provided to EthnoGene.com by PayPal or Stripe. EthnoGene.com itself does not store, hold, process, or access your credit card information. That transaction is handled in its entirety by PayPal or Stripe.
Although our site is secure, we cannot guarantee that your information will never be accessed by individuals other than the EthnoGene.com team. If you require absolute security, you agree that you will not upload your DNA data to EthnoGene.com. If you have already uploaded it and you have objections or privacy concerns, you agree to request to have it deleted immediately.
Raw DNA data uploaded to EthnoGene.com ('Raw Data') remains the property of the person who uploaded it. When you upload a file, we will assign an identification name or number within our system. This ID is unique to the individual DNA upload, and will be used for the duration of time we examine your DNA file. If you wish to contact the Site administrator regarding your data, you must provide the email address and name associated with your upload. You can request deletion of your personal information at any time by contacting us at EthnoGene.com.
No means are provided on the Site to make Raw DNA or other DNA data available for download. Once the report is generated based off your DNA data, it will be emailed to you and deleted off our servers after 20 days.
Use of Results
The nature of genealogy research requires the exchange of information. That use must also be tempered by respect for the rights and privacy of other individuals. Anybody found to be using this Site in ways not consistent with this principle of human decency will be subject to an immediate ban with all their data removed. Determination of any violation of this principle will be at the sole discretion of EthnoGene.com administrators.
You understand that future genealogical and non-genealogical uses may be developed, including uses that EthnoGene.com cannot predict or foresee. If you find any of these current or future uses unacceptable, do not provide Raw Data to EthnoGene.com, and remove any of your Raw Data already provided to this Site. It is our policy to never provide your Genealogy Data, Raw DNA, personal information, or email address to third parties, except as noted herein.
You have the right to access the personal information that EthnoGene.com has collected about you. You may do the following at any time by contacting us:
* Opt out of any future contacts from us;
* See what information we have about you, if any;
* Change, correct, or have us delete any information we have about you (including personal information, Raw Data, and Genealogy Data); and
* Express any concern you have about our use of your information.
Accuracy of Results
The analysis and comparison results presented on this Site are provided 'as is' and no representations are made regarding their accuracy or usability. Changes in software and analysis tools may be made from time to time that could change results from those previously provided. We do not make any promises about: (a) the functionality of the Site or the Site tools; or (b) the quality, accuracy, reliability, or availability of the Site, including about any personal information, Raw Data, or Genealogical Data provided to the Site. Any reliance you place on information found at the Site is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such information by you and any other visitor to the Site, and by anyone who may be informed of any of its contents. The operators of this Site are not responsible for the consequences of using the information provided on this Site.
Termination of Service
Anybody wishing to have their provided Raw Data removed from the EthnoGene.com database may do so by contacting us and requesting deletion.
EthnoGene.com administrators reserve the right to remove any Raw Data or personal information from the database, for any reason, at any time, either with or without notice. Any or all services at EthnoGene.com may be terminated at any time, without notice, for any reason, at the sole discretion of the EthnoGene.com administrators.
Cookies may be used by this Site to enable certain privacy and log-in capabilities. A cookie is a small file placed on your computer. You have the ability to delete cookie files from your computer at any time or avoid cookies by configuring your browser to reject them or to notify you when a cookie is being placed on your computer.
Loss of data
EthnoGene.com operators will not be held responsible for the loss of Raw Data, whether as a result of mechanical failure, software malfunction, human error, or any other means.
We cannot predict what the future holds for DNA or genealogy research. We cannot predict what the future will be for EthnoGene.com. It is possible that, in the future, EthnoGene.com will merge with, or operations will be transferred to other individuals or entities. If that happens, the operating personnel at EthnoGene.com will change. EthnoGene.com reserves the right to provide access to your data (including Raw Data, Genealogy Data, profile information, and other personal information) to those other individuals or entities, which may include people not currently involved in EthnoGene.com operations. This Policy will continue to apply to the Site until you receive notification of changes to the Policy. If this possibility is not acceptable to you, you agree that you will not provide your personal information, Raw Data, or Genealogy Data to EthnoGene.com. If you have already provided personal information, Raw Data, or Genealogy Data, you agree to remove it from EthnoGene.com immediately.
Limitation of Liability
EthnoGene.com shall have no liability to you under this Policy, it being acknowledged and agreed that the Site is provided solely for your convenience. If the foregoing limitation of liability is found to be unenforceable, EthnoGene.com's liability to you for any cause of action arising from the Site or under this Policy will be limited to any amount paid by you to EthnoGene.com for the Site during the twelve (12) months preceding such cause of action. Notwithstanding anything to the contrary contained herein, this Policy shall not limit or exclude either party's liability for gross negligence or intentional misconduct of a party or its agents or employees, or for death or personal injury. The parties agree that the limitations on and exclusions of liability in this Policy were freely negotiated and are an integral part of the bargain, in that the Site would not have been available for the same price and under the same terms and conditions had such limitations on and exclusions of liability not been included in this Policy. Some states or jurisdictions do not allow the exclusion of certain warranties, so some of the above limitations may not apply to you. Further, some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.
You agree to indemnify, defend, and hold EthnoGene.com and any of their affiliates, any of their successors and assigns, and any of their respective officers, directors, employees, agents, representatives, licensors, advertisers, suppliers, and service providers, harmless from any liability, loss, claim, and expense, including reasonable attorneys' fees, related to your violation of this Policy or use or misuse of the Site. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
Updates to This Policy
Accuracy of Information Provided
The report is generated by using a collection of our own algorithms to compare information from your raw DNA data to the reference points used to represent populations within our data set.
This site and its components are offered for informational purposes only; this site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error or omissions in that information. We are not endorsed by any third party sites.
IMPORTANT: WE DO NOT OFFER MEDICAL ADVICE, PLEASE ALWAYS DISCUSS WITH A DOCTOR ANY PIECE OF INFORMATION.
THE INFORMATION HERE IS GATHERED BY ALGORITHMS AND MIGHT BE INACCURATE OR WRONG.
Notification of Changes
Through the use of EthnoGene.com and related software, certain information may be collected that is personal in nature. We recognize and respect the need to take care when handling your personal information. However, especially in the world of "genetic privacy", there are no guarantees.
Our web host may log IP addresses, operating systems and browser software. We may analyze this data in whole to determine traffic patterns, determine web page design, and in turn, hopefully, build a better website. This data does not contain your name or your email address.
After 20 days EthnoGene.com deletes your EthnoGene.com report.
Upon emailing you the completed DNA analysis report, EthnoGene.com deletes all information about your raw genome.
When using EthnoGene.com, you are uploading your genome to our central website. All traffic is encrypted via https and your upload is retained in a well protected location. If a genome is uploaded, but the user does not continue and generate a report, the uploaded genome is automatically deleted after 24 hours. Within 24-72 hours after report generation, the uploaded genome is deleted.
We do not claim any ownership rights in your genome and it belongs to you only.
By uploading your genome you grant us a temporary, limited, revocable, royalty-free, world-wide license to process and use your genome for the purpose of providing you with the service. i.e., for generating and re-generating reports.
If you've made a payment to use EthnoGene.com, you will see that your email address was provided by the payment processor. This email address is used to email you a link to your EthnoGene.com report. You may choose to change this to a different address, or to remove the email address. If you do not remove your email address, you will be mailed a link to your completed report. This is probably the weakest link in the security, so you might wish to blank your email, but it makes it much more likely that you will lose the ability to retrieve your completed report.
"EthnoGene.com" is a website located at http://www.EthnoGene.com/. "Visitor" is anyone who establishes a connection with, or directly or indirectly accesses pages from the EthnoGene.com server.
Visitor will assume all risk for using EthnoGene.com, and visitors who access EthnoGene.com agree to indemnify, and hold harmless, EthnoGene.com for any and all damages arising from the use of EthnoGene.com.
Trademarks contained herein are the property of their respective owners. All rights including, but not limited to copyrights, trademarks, and website content are reserved. Visitor assumes all risk for downloading and using information from this website or website generated reports.
EthnoGene.com does not guarantee the veracity or truthfulness of any person or information listed herein.
There are no warranties expressed or implied as to the results obtained from the use of the information contained herein. Visitor uses this information and related software at their own risk.
Date: February 10, 2020